Returns & Exchanges

At The General Store Spokane, we want you to be completely satisfied with your purchase. If an item doesn't meet your expectations, you may return it within 30 days of purchase with a valid receipt.

1

Verify Eligibility

Ensure your item is in its original, unused condition with all tags and packaging intact before initiating a return.

2

Gather Documentation

Locate your original sales receipt or order confirmation email to verify your transaction at our service desk.

3

Visit Our Location

Bring your item and proof of purchase to our Spokane storefront location during regular business hours for processing.

4

Receive Refund

Once approved, your refund will be issued to your original payment method or provided as store credit based on your preference.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing